Effective Date: 1st March, 2025

Sibakon Hospital is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.sibakonhospital.com). Please read this policy carefully. By using our Site, you consent to the practices described herein.

 

1. Information We Collect

A. Information You Provide Directly

When you interact with our Site—for example, by filling out a contact form, booking an appointment, or subscribing to our newsletter—we may collect personal information such as:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Health Information: Any non-sensitive information you provide regarding your health needs or inquiries.
  • Payment Information: When applicable, payment details required for processing transactions (handled via secure, third-party payment processors).

B. Information Collected Automatically

When you access our Site, our servers may automatically collect certain information, including:

  • Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and date/time stamps.
  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience on our Site.

2. How We Use Your Information

We use the collected information to:

  • Provide and Improve Services: Facilitate appointment bookings, respond to inquiries, and deliver personalized health-related content.
  • Communicate with You: Send service-related notifications, newsletters, and marketing communications (only if you have opted in).
  • Enhance User Experience: Analyze Site usage trends and improve functionality and performance.
  • Comply with Legal Obligations: Meet regulatory requirements and respond to lawful requests.

3. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., website hosting, payment processing, email marketing) and are obligated to maintain the confidentiality of your information.
  • Legal and Regulatory Authorities: When required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality obligations.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

  • Improve Functionality: Remember your preferences and enhance your user experience.
  • Analyze Usage: Gather statistical data on how the Site is used, helping us improve content and services.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our Site.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we strive to secure your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
  • Objection: Object to our processing of your data for specific purposes.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Websites

Our Site may contain links to external websites. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When significant changes occur, we will notify you by posting a notice on our Site or through other appropriate means. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sibakon Hospital
Hill Side Comet Estate – Brekusu
 Email: Info@sibakonhospital.com
 Phone: +233-544-008-869

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.